Resources for Telecommuting and FAQs

Law School Human Resources has prepared telecommuting guidance and FAQs that employees should refer to during this period of substantially reduced staff on campus. If you have a question or concern that has not been addressed, please contact Law School Human Resources at hr@law.columbia.edu.

Many work resources are accessible from either your Columbia-issued or personal laptop or tablet. LionMail is accessible from any device by visiting LionMail and logging in with your UNI and password. Once logged in, additional LionMail resources (e.g. Drive, Calendar, Docs) are accessible from the Google Apps menu in the top right of your screen. 

When working remotely, you may need to start a VPN session to access certain restricted applications. For detailed instructions, consult instructions provided by the Law School Helpdesk.

Holding Meetings

Location doesn’t matter when you have reliable online tools to help you connect and collaborate with colleagues. The Columbia Law School community has access to the Zoom platform, allowing users to hold tele- and video conferences. All Law School employees will have access to a Zoom Pro account. Please feel free to reach out to the IT Helpdesk with any questions related to Zoom. The Zoom Help Center is also an excellent resource for one-minute video introductions and how-to tools.

In addition, CUIT provides access to a range of Google Apps that may help you and your team work remotely. Applications like GChat and Drive are helpful for communicating and collaborating on documents. To learn how to set up GChat and access Drive, consult CUIT and Google’s support documentation.  Columbia faculty and staff have access to Linkedin Learning (formerly Lynda.com), which has a training session on how to fully utilize Google Hangouts and GChat.

Call Forwarding

In the event employees are advised to work remotely, it is recommended that employees forward their office phones.

For employees using NetPhone, CUIT has a user guide with instructions for call forwarding. Look for the “Forwarding All Calls” drop-down option under the “Receiving Calls” header and then click “Features” which will load a page where you can make several changes.

For employees with a ROLM phone, CUIT provides instructions for forwarding calls. Instructions can be found on the ROLM phone tutorial, under the “FORWD” tab.

If you are unsure if you have a NetPhone or ROLM phone, ask your systems administrator or consult Law School Helpdesk by emailing helpdesk@law.columbia.edu.

Managing Employees

Please find below some resources that may help managers and employees work together effectively in a fully remote business operation: 

If you are working remotely, especially on a personal device, be aware of data security issues. Some data (e.g. payroll information, student records) requires additional precautions when accessed on personal devices. Consult with your supervisor on handling sensitive information, and consult CUIT's Office of the Chief Information Security Officer for more information on best practices, data protection, and more.

For questions related specifically to remote working technologies, email helpdesk@law.columbia.edu and someone from our IT Helpdesk team will reach out to provide assistance. For questions related to Human Resources matters, please reach out to our Human Resources department.

FAQs

Yes, the University and Law School has moved to a remote business operations model with only limited essential staff on campus.

As of March 22, all non-essential employees have been instructed to work remotely. Routine use of offices and workstations will be prohibited.

As of March 22, only limited essential staff responsible for the ongoing operation of physical and IT infrastructure will be permitted to work on campus. Those reporting to campus should take care to observe appropriate precautions and social distancing measures

 

Those members of our community who are not able to perform their job responsibilities remotely should speak with their department head, who will then consult with CLS Human Resources.

During an emergency, essential personnel provide services that relate directly to the health, safety, and welfare of the Law School in order to ensure continuity of key operations. As in the case of closure due to inclement weather, the Law School has identified specific departments and individuals that are considered essential to maintain these operations. Essential departments at the Law School are: Building Services, Human Resources, Information Technology, Law Library, and the Columbia Law Emergency Response Team (CLERT).  

As of March 22, only limited essential personnel who have been identified to support critical physical and IT infrastructure will be asked to report to campus.

No. Employees are expected to use their home desktop, laptop or tablet when working remotely. If any employee is not equipped to work from home, they should speak with their department head regarding alternative work schedules. Department heads can also consult with Law IT regarding loaner equipment, if available.

If an employee is working remotely, especially on a personal device, be aware of data security issues. Some data (e.g. payroll information, student records) requires additional precautions when accessed on personal devices. Consult with your department head on handling sensitive data. You may also consult with CUIT's Office of the Chief Information Security Officer for more information on best practices, data protection, and more.

As of March 22 at 8:00 p.m., Law School buildings, including the Law Library, will be closed to faculty, students, and non-essential staff—even with a CUID. Routine use of offices and workstations will be prohibited.