FAQ
Frequently Asked Questions (FAQ)
General Questions
No. A vendor profile must be available in Accounting and Reporting at Columbia (ARC), the University’s financial system, in order for a payment to be initiated.
You need to submit an inquiry to the Payments Team by following these guidelines: Payment Status
No. A payment is not treated as honorarium if the payment is for specified services rendered by a service provider / independent consultant, University Student or Employee.
Honorarium payments should not exceed $250. Honorarium requests in excess of the recommended $250 will be reviewed by our Senior Business Officer.
All food delivery and drop-off on campus do not require a contract.
No. Only the The Trustees of Columbia University in the City of New York or a person delegated by the Trustees have the authority to sign contracts on behalf of the University. If you have a contract or agreement that requires any form of signature, it must be addressed to “The Trustees of Columbia University in the City of New York” on behalf of your department and submitted for signature with the appropriate subject to [email protected].
Review the "The Unabridged, Comprehensive Catalogue" to learn what goods and services require a Purchase Order: Goods and Services Requiring a PO
Please refer to Thresholds and Limits
Concur Travel & Expense
Yes, all Concur users must complete a web based training. To access the training, please click on the following link and login with your UNI and password. Then click “Launch” or “View Summary” to start the course:
If you have been assigned a supervisor/manager role, you must complete another web based training and pass a Knowledge Assessment with a score of 90% or higher to complete the course. To access the training, please click on the following link and login with your UNI and password. Then click “Launch” or “View Summary” to start the course:
You can upload your legible receipts into Concur directly from your computer or you can download the Concur Mobile app and take legible photos of the receipts.
Travel and Expense users should follow this training guide:
Expense only users should follow this training guide:
You can add as many delegates as you want.
No, delegates must be set up by the user.
No, delegates can only prepare the report.
No. Student Non-Employees and Student Employees are not opted in and therefore do not have access. The department needs to create and submit the report on behalf of the Student by selecting "CU Non-Profiled Payee" as the type of report in Concur.
No, expenses over 365 days old will not be reimbursed.
Yes, you absolutely can.
Business and First Class travel requires SBO approval in advance of the trip.
You can access Concur from your desktop, laptop, tablet, or mobile phone.
The following employees should have default access to Expense only (non-travelers):
- Administrative Support Staff
The following employees should have default access to both Travel and Expense:
- Officers of Instruction
- Officers of Research
- Officers of the Libraries
- Officers of Administration
We recommend to save every receipt as PDF (Portable Document Format)
Yes, there are three mobile applications available to users:
- Concur Mobile - to book travel, capture receipts, approve requests and expense reports.
- TripIt Pro - to monitor your itinerary with real-time flight alerts, flight check-in, terminal/gate reminders, and airport maps.
- International SOS (ISOS) - to get immediate help by one-click dialing to the closest ISOS Assistance Centre, receive advice prior and during your trip with mobile-friendly medical and security information.
Please contact the Concur Team at [email protected]